How do you find good employees?
Posted On March 9, 2018
How do you find good employees?
Too many employers report this as one of their top, most enduring problems. There simply aren’t enough qualified applicants to fill the positions that need filling. And even some of those applicants who are qualified may not be suited to the demands of the job or the industry.
Enterprise Holdings, a $22 billion international company and one of the leading car rental firms in the world, somehow finds 9,000 new management trainees and 2,000 interns a year — and consistently turns them into a strong, customer-focused team.
How do they do it?
In this edition of my new radio show / podcast, “What’s Working with Cam Marston,” Enterprise’s vice president of global talent acquisition, Marie Artim, shares how she identifies candidates who will be a good fit for the company’s management training program, and how that program then grooms those candidates for success in the marketplace.
In the podcast, Artim shares:
- The six core competencies Enterprise looks for in new hires
- How she identifies and quantifies nebulous qualities such as “work ethic”
- Why even recent college graduates have experiences that can be predictive of future success
- A to-do list of best practices for small business owners looking to hire new talent
- How to retain that talent once you hire it
Also in this episode, I test out a theory — shared rites of passage, I believe, create shared ethics, which create the type of consistent performance that Enterprise gets from its employees. Is Enterprise’s management training program this type of rigorous shared rite of passage?
There’s no “secret sauce” to creating a workforce that consistently produces a high level of customer service like Enterprise. But the tips and processes shared by Artim can help employers, regardless of size, be more successful in hiring the types of employees who have the best chance of success in their particular fields.