Manners, Etiquette, and Protocol: Cindy Grosso Teaches the Fundamentals of Confidence
Posted On July 22, 2019
Cindy Grosso defines manners, etiquette, and protocol as the stuff that allows us to know what to do in uncertain situations so that we’ll not be uncomfortable and can focus on what matters. Often, the subtle behaviors a job candidate exhibits or the confidence a sales person displays sets them apart from the pack and allows them to close the deal. What sets them apart is that these people know how to behave in uncertain situations and they don’t allow the formalities of meals, introductions, receptions or the like to make them uneasy. The trick, says Cindy, is knowing the correct manners, etiquette, and protocol. They’re business fundamentals.