Don’t follow your bliss
Posted On October 23, 2014
Have you seen this story? Mike Rowe, the guy from the FORD truck commercials and Dirty Jobs, responded to a fan with an answer that would make many managers give him a standing ovation. The fan was asking Rowe why he should not follow his dream; a reaction to a…
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Work, Workplace
The Boomer List: The stories of a generation
Posted On October 21, 2014
As I mentioned a couple of weeks ago, PBS has a new documentary film, The Boomer List, which provides a look at life from the perspective of 19 famous Boomers. I had a chance to watch it and I think it is worth the 1:22 of your time. The film…
Categories: Baby Boomers
Do-it-yourself customer service? Yay or nay
Posted On October 16, 2014
Back in the day, if a customer had a question, she went to the office or store and spoke to the manager. Perhaps she called on the phone. Either way it was a one-to-one conversation. The same was true with making a purchase. A person selected what they wanted, brought…
Categories: Product Design, Work, Workplace
Creative benefits: An example that resonates
Posted On October 14, 2014
I’m on the road at least one night per week for 30+ weeks a year talking to companies about how to attract, engage and retain the next generation of talent. Whether in a small group workshop or to a keynote audience of multiple hundreds, we are often discussing creative ways…
Categories: Generation Y / Millennials, Workplace
Nothing like those Millennials? Maybe, maybe not.
Posted On October 2, 2014
Here’s a fun one. The fine folks at the Pew Research Center have come up with their own Buzzfeed-worthy quiz. How Millennial are you? It’s a simple as it sounds – click through 15 easy questions about your habits, actions and beliefs, and find out how Millennial you are on…
Categories: Generation Y / Millennials