Don’t follow your bliss

Don’t follow your bliss

Posted On October 23, 2014

Have you seen this story?  Mike Rowe, the guy from the FORD truck commercials and Dirty Jobs, responded to a fan with an answer that would make many managers give him a standing ovation. The fan was asking Rowe why he should not follow his dream; a reaction to a…

Categories:
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Work, Workplace

The Boomer List: The stories of a generation

Posted On October 21, 2014

As I mentioned a couple of weeks ago, PBS has a new documentary film, The Boomer List, which provides a look at life from the perspective of 19 famous Boomers. I had a chance to watch it and I think it is worth the 1:22 of your time. The film…

Categories: Baby Boomers

Do-it-yourself customer service? Yay or nay

Posted On October 16, 2014

Back in the day, if a customer had a question, she went to the office or store and spoke to the manager.  Perhaps she called on the phone. Either way it was a one-to-one conversation. The same was true with making a purchase. A person selected what they wanted, brought…

Categories: Product Design, Work, Workplace

Creative benefits: An example that resonates

Posted On October 14, 2014

I’m on the road at least one night per week for 30+ weeks a year talking to companies about how to attract, engage and retain the next generation of talent. Whether in a small group workshop or to a keynote audience of multiple hundreds, we are often discussing creative ways…

Categories: Generation Y / Millennials, Workplace

Nothing like those Millennials? Maybe, maybe not.

Posted On October 2, 2014

Here’s a fun one.  The fine folks at the Pew Research Center have come up with their own Buzzfeed-worthy quiz.  How Millennial are you? It’s a simple as it sounds – click through 15 easy questions about your habits, actions and beliefs, and find out how Millennial you are on…

Categories: Generation Y / Millennials