How do you attract and manage multi-million-dollar clients? Start by listening to them

How do you attract and manage multi-million-dollar clients? Start by listening to them

Posted On August 13, 2023

What are most important things to know and do when your job is to attract and manage multi-million-dollar clients for one of the largest hotel chains in the world? Our guest in the latest episode of “What’s Working with Cam Marston” can tell us. Jason Cohen is Executive Director of Global Corporate Meetings & Events at Accor Hotels. While Paris-based Accor may not be as well-known to Americans as some of the major U.S.-based chains, it’s the fourth-largest hotel company in the world, with over 5,500 hotels in 130 countries and over 40 brands in North America. Cohen came up… Read More

Categories: Blog, Travel, What's Working with Cam Marston

Jeb Brooks gets paid to travel around the world. Here’s how

Posted On August 11, 2022

How would you like to travel all over the world and get paid to do it? Many of us would jump at that chance, but it wasn’t something Jeb Brooks set about to do initially. By finding an audience and honing his video skills to meet what that audience wants, he’s built a business in creating YouTube travel videos. Brooks shared how it all came about in a recent episode of “What’s Working with Cam Marston.” It started when Brooks, a frequent traveler with his consulting business, noticed there was a “tiny genre” of creators on YouTube posting videos about… Read More

Categories: Blog, Podcast, Travel, What's Working with Cam Marston

Outside the comfort zone: The value of adventure travel for teens

Posted On August 19, 2019

In today’s digital age, with almost limitless entertainment at their fingertips and parents hovering overhead, it’s easy for today’s young people to forget what it’s like to do something difficult. But there’s value to facing difficult challenges, and in leaning on the help of peers to help get through them. Our guest in a recent episode of “What’s Working With Cam Marston” creates these challenges for today’s young people and believes they’re a life-changing experience. Hayes Hitchens is the founder of Moondance Adventures, a company that produces what he calls “adventure travel for teens” that are much more than just… Read More

Categories: Education, Travel, What's Working with Cam Marston

My kids have no idea about the other use of a yard stick. Maybe they should…

Posted On November 1, 2018

Keeping It Real Alabama Public Radio Broadcast November 2, 2018

Categories: Keeping It Real, Parenting, Travel

Want to leave it all behind? Some millennials are.

Posted On September 14, 2018

Ever wanted to just quit your job, leave everything behind and move to an island? Most of us have, at some point, fantasized about it. According to the New York Post, however, many aren’t just daydreaming about it. They’re doing it. The Post interviewed several twenty-somethings who have quit their jobs, some of them quite lucrative, and left it all in search of peace, adventure or fulfillment. Sarah Solomon was a publicist in New York until she quit and moved to Hawaii, where she now does freelance work in between trips to Guatemala, Indonesia and other exotic locales. Gracie Halpern quit… Read More

Categories: Generation Y / Millennials, Travel, Work

Boomers and millennials find common ground — on vacation

Posted On March 1, 2018

Many Baby Boomers think millennials are lazy, coddled and have entitlement issues. Many millennials find Baby Boomers out of touch, technologically illiterate and over-judgmental. Frank Sinatra or Kanye West. All in the Family or The Walking Dead. Encyclopedias and card catalogues or the internet and smartphones. These two generations can’t have any common ground, can they? Actually, it appears they do – when it comes to travel. Lisa Iannucci, a contributing writer for, recently talked with several travel industry professionals who saw many similarities between Baby Boomers and millennials in what they want in a vacation: Authentic experiences Learning… Read More

Categories: Baby Boomers, Generation Y / Millennials, Travel

Business Travel, Millennial Style

Posted On June 20, 2012

Business travel among Millennials was up 40% in 2011 and the business travel industry is learning to accommodate them. For example, Millennials like paperless travel, using apps and websites to handle all of their arrangements and transactions. “All of my tickets can go on my phone,” says one Millennial. “I scan it at the T.S.A. and scan it at the gate. There’s no reason to print out airline tickets again.” They prefer travel communication in the form of texts, emails, or social media messages. And they expect customer assistance from all of their travel vendors to be available 24/7. “They… Read More

Categories: Blog, Travel

Generation X, Millennials Boosting Business Travel

Posted On December 13, 2011

Business travel is projected to rebound in 2012, with Millennial and Gen X business travelers leading the way. In a new Deloitte survey, 27% of Gen X and Millennials say they will travel more for business next year, nearly twice the percentage of Boomers and Matures who plan to take more trips. When traveling for business, younger generations tend be more loyal to their favorite hotel brands with nearly half saying they like to stick with the same brand regardless of location or convenience. Only about a third of travelers over 45 share that brand loyalty. A majority of older… Read More

Categories: Travel

Hotels Adapt to Millennials

Posted On March 20, 2012

Millennials are beginning to demonstrate an inclination to travel and hotels are keen to accommodate them. Travel spending by Millennials rose 20% in 2010, according to the New York Times, and now nearly every major hotel brand has developed products to appeal to them. For Millennials, a hotel being “interesting is more important than comfort,” according to the dean of the hotel management division at New York University. That’s the reverse of the Baby Boomer market, he adds. Another key feature: Wi-Fi.  “High-speed internet is like air to Millennials,” he adds – they consider it as important as beds and… Read More

Categories: Travel