Business travel among Millennials was up 40% in 2011 and the business travel industry is learning to accommodate them. For example, Millennials like paperless travel, using apps and websites to handle all of their arrangements and transactions. “All of my tickets can go on my phone,” says one Millennial. “I scan it at the T.S.A. and scan it at the gate. There’s no reason to print out airline tickets again.” They prefer travel communication in the form of texts, emails, or social media messages. And they expect customer assistance from all of their travel vendors to be available 24/7. “They… Read More
Categories: Blog, TravelBusiness travel is projected to rebound in 2012, with Millennial and Gen X business travelers leading the way. In a new Deloitte survey, 27% of Gen X and Millennials say they will travel more for business next year, nearly twice the percentage of Boomers and Matures who plan to take more trips. When traveling for business, younger generations tend be more loyal to their favorite hotel brands with nearly half saying they like to stick with the same brand regardless of location or convenience. Only about a third of travelers over 45 share that brand loyalty. A majority of older… Read More
Categories: TravelMillennials are beginning to demonstrate an inclination to travel and hotels are keen to accommodate them. Travel spending by Millennials rose 20% in 2010, according to the New York Times, and now nearly every major hotel brand has developed products to appeal to them. For Millennials, a hotel being “interesting is more important than comfort,” according to the dean of the hotel management division at New York University. That’s the reverse of the Baby Boomer market, he adds. Another key feature: Wi-Fi. “High-speed internet is like air to Millennials,” he adds – they consider it as important as beds and… Read More
Categories: Travel